Firehouse – Authorised Jacuzzi® Dealer for Cumbria and the North West

Jacuzzi® Pre-Installation and Installation Guide

There is hardly a better way to cope with the daily stresses of the 21st century than regular hydrotherapy. Installing a Jacuzzi in your backyard or entertainment area will help rejuvenate and revitalise your body and soul.

If you are in the hospitality industry, a Jacuzzi will exponentially increase the satisfaction of your guests.

This Guide will help you through all the steps from selecting the right Jacuzzi until you can experience the joys of hydrotherapy.

Before Installation

Visit the Firehouse tailor-made showroom in Kendal to see Jacuzzis installed in a real-life setting and select the ideal model for your requirements. Consider the size (2, 4, 6, 8, or 10 people) the number of jets, and the configuration of the seating.

You can book a virtual tour and view the Jacuzzis in our showroom from the comfort of your home or office, by filling in the form at the bottom of this page.

Choose the best location for your Jacuzzi. If you need expert help, you can book a remote survey by one of our skilled engineers by filling in the form at the bottom of this page. If that is insufficient, we can arrange a site visit

What is important?

  • Access:
    Make sure the spot you choose is large enough to gain access and for maintenance.
    • You need at least 1.2m of unobstructed free space in width, about 3m in length, and 2.2m in height to safely and comfortably get in and out of your Jacuzzi.
    • Make sure the route to your Jacuzzi is clear and unobstructed.
    • Ensure your Jacuzzi is far enough from the property line. The building code normally requires at least 1.5m
    • Make sure you are not near any power lines, obstructions, or anything that might pose a danger to bathers.
  • Strong Foundation:
    Remember, your Jacuzzi can weigh up to 1400kg when filled with water and needs a firm foundation. Add to that the weight of the bathers, and you realise it needs a strong base to support it.
    We do not recommend placing your hot tub on grass or bare ground.
    The following might help you choose the right foundation:
    • Concrete foundation or floor:
      • At least 75 to 100mm thick.
      • Make sure it is almost level. For water runoff, you need a slope of about 2cm per metre.
      • If you are not an expert do-it-yourselfer, rather get a contractor to cast a concrete foundation for you.
    • Prefabricated spa pads:
      • These pads have interlocking grids, but still, need to be laid on a solid base.
      • Compact the soil underneath the spa pads. If on clay, dig out about 300mm, put down a 50-100mm layer of coarse base gravel and fill with river sand.
    • Paving stones or slabs: There is a huge variety of shapes, sizes, and colours to make the foundation and surrounding area attractive.
      • Excavate a 150mm area and compact the soil (see the advice for spa pads if on clay).
      • Lay about 50mm of coarse base gravel and compact it again.
      • Lay about 25 mm of a dry mixture of sand and cement and compact it again.
      • Now lay the paving stones almost level. For water runoff, a slope of about 2cm per metre. Use a vibrating compactor to level the paving stones and work the dry mixture of sand and cement into the joints.
    • Deck: you will enjoy your Jacuzzi a great deal on your deck, but make sure it is strong enough. Consult an expert if you are unsure. One of our qualified engineers can advise you or can call a structural engineer if necessary.
      • Support joists should be a maximum distance of 200mm apart.
      • The decking timber should be strong and without damage.
    • Indoors: A Jacuzzi is a wonderful addition to your home gym or entertainment area, especially for hotels and guest houses.
      • Ensure there is sufficient access (doors, passages, and stairs are wide enough) to bring the Jacuzzi in.
      • Ensure the floor is strong enough, especially if it is an upstairs room.
      • Ensure you can safely and adequately drain the Jacuzzi.

Firehouse will deliver your Jacuzzi to your street address free of charge, on a date that suits you. You can book a date and time for delivery. We will confirm the delivery time again the day before and text you when the van leaves our warehouse in Kendal.

Before we arrive, please ensure there is parking and unobstructed access for the entire route to the delivery site. Ensure the Jacuzzi can get around corners. If you are doing your own installation, the Jacuzzi will be delivered to your premises, but you need to move it to the installation site.

By arrangement, our professional installers will install your Jacuzzi.

Your Jacuzzi is delivered with care and wrapped in secure protective packaging and it takes about half a day to properly install the Jacuzzi. Our team will gently manoeuvre your Jacuzzi into position, secure it in place, connect up the electrics, fill the tub, and test it. You or an authorised person must please be present to sign off that you are satisfied with the Jacuzzi and its installation.

The empty Jacuzzi weighs between 300 and 400kg, so it is vital that the delivery and installation teams have unobstructed access without difficult corners or impediments like plants, foliage, overhangs, overhead cables, gutters, etc.

Remove potted plants and other items along the route and if necessary, remove part of your fence or hedge to gain easy access to the backyard.

In the event that a crane or other specialised equipment is required to get your Jacuzzi into position, this must be cleared before the quote is done for installation.

Plumbing:

  • The Jacuzzi is self-contained in the sense that all the water circulation, water jets, and air jets are already installed.
  • Ensure there is access to water to fill the Jacuzzi.
  • Ensure there is provision to drain the water safely when the Jacuzzi needs to be emptied and refilled.

Electricity:

  • Most Jacuzzi models plug into a normal 32 – 40amp home power outlet, complying with the electricity regulations (BS7671).
  • Depending on your model, it may require anything from 16 amps to 60 amps.
  • Ensure there is a suitable power outlet 1.5m – 2m from the Jacuzzi. The distance is required for electrical safety. Water and electricity are not good friends.
  • Your Jacuzzi must be on its own on a circuit, with a circuit breaker/isolator, and not shared with other appliances.
  • Only a qualified electrician may install a new circuit or power outlet, particularly if the Jacuzzi is to be installed in the garden, where a weatherproof outlet is required.
  • Point out the correct position where the electrician should install the new power outlet, within 1.5 m and with the outlet facing the right way.
  • Decide whether you would like the cables to run underground or overhead.
  • It is advisable to protect outdoor cabling from damage. We advise steel-wired armoured cable and if necessary, laying it in a protective ducting pipe.
Unless the professional Firehouse team installed your Jacuzzi, there will be a few things you still need to do once you have installed it.

  • Confirm that the Jacuzzi rests firmly on the foundation, without any movement or see-sawing.
  • Turn off the electricity, open the air valves, and clean the interior before filling it with fresh water.
  • Make sure all jets and knobs are in place and all the electronics have been connected.
  • Fill your Jacuzzi with clean water from a garden hose or use buckets of water from the tap. If you are filling the Jacuzzi with water from a well or borehole, test the water first for hardness and add a water softener before using the hot tub.
  • Turn the electricity back on and begin heating the water.
  • Mix in the proper chemicals to ensure sanitation.

Water Quality and Maintenance

  • Water treatment of Jacuzzis is very different from swimming pools because of the smaller volume of warm water. It is necessary that you understand the chemicals you use and how to use them
  • Your Jacuzzi comes with a state-of-the-art water purification and sanitising system, but it will still be necessary to complement this system with small amounts of chemicals to balance the pH, calcium hardness, and total alkalinity.
  • It is not quite as daunting as it sounds. If you take the trouble to understand the process at the beginning and develop a water maintenance routine, it will become easier and you will not have any problems with it.
  • Water maintenance routine
    • Keep your filters clean.
    • Test your water with a test strip once a week, or each time the Jacuzzi is used.
    • Balance the pH before you add any other chemicals.
    • It is recommended that you use bromine in preference to chlorine, as it is less inclined to cause skin and eye irritation. Add bromine in small doses directly to the filter compartment with the pump running, until the level is between 1-5ppm.
    • It is recommended that you change your water at least every three months. In commercial properties, or if a lot of people frequently use the Jacuzzi, it is recommended that you change the water as often as once a week to avoid contamination.
  • Bathers should not use any oils or cosmetics before using the Jacuzzi as this clogs the filters and throws out the chemical balance of the water. It is recommended that bathers shower before using the Jacuzzi.
  • Keep your Jacuzzi covered when not in use to keep out debris and avoid accidental drowning.

WATER QUALITY CHART

PARAMETER MIN TARGET MAX
PH 7.2 7.4 7.8
ALKALINITY 40ppm 80ppm 120ppm
HARDNESS 50ppm 100ppm 150ppm
BROMINE 1ppm 3ppm 5ppm
  ACIDIC (Corrosive) Comfort Zone Alkaline (Scaling)
PH 6.8 7.2 to 7.7 7.8 to 8.2
Action to take Add pH Increaser Ideal (no action) Add pH Decreaser

Firehouse will partner you through all the steps of buying and installing your Jacuzzi. Please consult us if you need any assistance afterwards. We want to help you get the maximum pleasure out of your Jacuzzi.

J-5/400™ J-300™ J-200™
Shell Structure 10 Years 10 Years 5 Years
Shell Surface 7 Years 7 Years 4 Years
Equipment & Controls 4 Years 3 Years 2 Years
Plumbing Components 4 Years 3 Years 2 Years
Cabinet 5 Years 5 Years 1 Year
Speakers 1 Year 1 Year 1 Year

Water Terminology

Understanding the meaning of these chemical terms will help you to better understand the water maintenance process:

Bromamines: These are compounds formed when bromine combines with nitrogen from body oils, urine, perspiration, etc. Unlike chloramines, bromamines have no pungent odour and are effective sanitisers.

Bromine: A halogen sanitiser (in the same chemical family as chlorine). Bromine is commonly used in stick, tablet, or granular form.

Calcium Hardness: The amount of dissolved calcium in the spa water. This should be approximately 50 -150 ppm (ACE: 25 – 75 ppm). High levels of calcium can cause cloudy water and scaling. Low levels can cause harm to the spa equipment.

Chloramines: Compounds formed when chlorine combines with nitrogen from body oils, urine, perspiration, etc. Chloramines can cause eye irritation as well as have a strong odour. Unlike bromamines, chloramines are weaker, slower sanitisers.

Chlorine: An efficient sanitising chemical for spas. We recommend the use of sodium dichlor-type granulated chlorine. This type is preferred because it is totally soluble and nearly pH neutral.

Chlorine (or Bromine) Residual: The amount of chlorine or bromine remaining after chlorine or bromine demand has been satisfied. The residual is, therefore, the amount of sanitiser which is chemically available to kill bacteria, viruses, and algae.

Corrosion: The gradual wearing away of metal and plastic spa parts, usually caused by chemical action. Generally, corrosion is caused by low pH or by water with levels of TA, CH, pH, or sanitiser which are outside the recommended ranges.

Halogen: Any one of these five elements: fluorine, chlorine, bromine, iodine, and astatine.

MPS: Monopersulphate is the non-chlorine oxidiser used with the FRESHWATERAG+ silver ion purification system as a shock alternative. It is not a sanitiser.

Nitric Acid: The formulation of nitric acid, a highly corrosive chemical, is a by-product of the ozone generating process. Nitric acid is produced in very small quantities and is readily dissolved in the water stream with ozone.

 

Oxidiser: The use of an oxidising chemical is to prevent the build-up of contaminants, maximise sanitiser efficiency, minimise combined chlorine and improve water clarity. See MPS and Ozone.

Ozone: Ozone is a powerful oxidising agent which is produced in nature and artificially by man. Ozone forms no by-products oxidises chloramines, and will not alter the water’s pH.

pH: The measure of the spa water’s acidity and alkalinity. The recommended pH for the spa water is 7.2 to 7.8. Below 7.0 (considered neutral), the spa water is too acidic and can damage the heating system. Above 7.8, the water is too alkaline and can result in cloudy water, and scale formation on the shell and heater.

ppm: The abbreviation of “parts per million”, the standard measurement of chemical concentration in water. Identical to mg/l (milligrams per litre).

Reagent: A chemical material in liquid, powder, or tablet form for use in chemical testing.

Sanitiser: Sanitisers are added and maintained at recommended residuals to protect bathers against pathogenic organisms (such as bacteria or viruses) which can cause disease and infection in spa water.

Scale: Rough calcium-bearing deposits that can coat spa surfaces, heaters, plumbing lines, and clog filters. Generally, scaling is caused by mineral content combined with high pH. Additionally, scale forms more readily at higher water temperatures.

Super-Chlorination: Also known as “shock treatment.” Super-Chlorination is a process of adding significant doses of a quick-dissolving sanitiser (“dichlor” is recommended) to oxidise non-filterable organic waste and remove chloramines and bromamines.

Total Alkalinity (TA): The amount of bicarbonates, carbonates, and hydroxides present in spa water. Proper total alkalinity is important for pH control. If the TA is too high, the pH is difficult to adjust. If the TA is too low, the pH will be difficult to hold at the proper level. The desired range of TA in spa water is 40 to 120 ppm.

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This is a true pinnacle of form & features that sets the bar for all hot tubs to aspire to. The cabinetry and lighting are unlike anything in the collection.
The flagship of the Jacuzzi® hot tub collection has 2 superb models and we have both within the Manchester Showroom. Get an idea of what the future looks like by seeing the J-500™ today.

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This superb range within the Jacuzzi® collection exudes luxury and when you walk around them in our showroom you will immediately see & feel the difference.

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Each of the hot tub ranges supplied by Jacuzzi® is well represented within our showroom, in particular the J-300™. This hydrotherapy specialist can be wet tested at your leisure to help you understand just how good these hot tubs really are.

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J-200™ Classic Collection

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Join us today and you’ll find four great examples of the J-200™ range in our showroom, we are happy to take you through their features & finishes as well as discussing the other models available in the collection.

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Firehouse – Authorised Jacuzzi® Dealer for Cumbria and the North West

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Legendary for performance, reliability and ease of use, Jacuzzi® set the standard by which all hot tubs are measured. Come and see for yourself, at our new bespoke Kendal showroom.

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